HELP CENTER

How can we help you?

Find answers to common questions or reach out to our support team.

Frequently Asked Questions

Quick answers to the questions we hear most often.

After placing your order, you will receive a confirmation email with your order reference number. You can use this to track your delivery status from your dashboard under "My Orders".

We accept M-Pesa (Safaricom STK Push), PayPal, Visa, and Mastercard. All transactions are secured with end-to-end encryption.

We offer a 14-day no-questions-asked return window from the date of delivery. Contact our support team at support@dovetec.tech to initiate a return.

You can subscribe using any of the subscription forms across our site, including the newsletter page. You'll receive a verification email — simply click the link to confirm your subscription.

Registered and verified members can contribute articles via the blog hub. Navigate to the Insights page and click "Write an Article" to get started.

Still need help?

Our Innovation Support team is here for you. We typically respond within 2 business hours.